Gaming at 500 Jili is meant to be fun, exciting, and entertaining — nothing more. We take our duty of care seriously and provide every Filipino player with the tools, information, and support needed to keep gaming a positive experience.
Because gaming should always stay fun
At 500 Jili, we believe that responsible gaming is not just a legal obligation — it is a core part of who we are as a platform. From Manila to Cebu, Davao to Quezon City, thousands of Filipino players trust 500 Jili for their online gaming entertainment. That trust comes with real responsibility on our part.
We understand that for a small number of players, gambling can shift from entertainment to a problem. That is why 500 Jili has built a comprehensive responsible gaming framework that gives every player the power to stay in control. Whether you want to set a spending limit, take a short break, or permanently exclude yourself from the platform, the tools are right there in your account — free, easy to use, and effective.
Our responsible gaming program is guided by the principles set out by the Philippine Amusement and Gaming Corporation (PAGCOR), which oversees regulated gaming in the Philippines. 500 Jili supports PAGCOR's responsible gaming advocacy and encourages all players to familiarize themselves with available support resources.
Remember: gambling is a form of entertainment, not a way to earn income. Always set a budget before you play, never chase losses, and take regular breaks. If gaming stops being fun, it is time to use our tools or reach out for help.
Built-in tools to help you stay in control of your gaming habits at all times.
Set time limits on your gaming sessions so you never lose track of how long you've been playing.
Cap your daily, weekly, or monthly deposits to keep your spending within a budget you're comfortable with.
Take a break or permanently close your account. Your request is processed immediately and cannot be reversed.
No exceptions. No compromises.
500 Jili strictly enforces the minimum age requirement of 21 years old for all players, in line with Philippine gaming regulations. This is not just a checkbox — it is a firm commitment we take seriously on every single registration.
During registration, all players are required to confirm that they are at least 21 years of age. 500 Jili conducts Know Your Customer (KYC) verification for all accounts, which includes validating a government-issued Philippine ID such as a passport, driver's license, PhilSys National ID, SSS ID, or UMID card. Any account found to belong to a person under 21 will be immediately closed and any deposited funds returned.
We also ask parents and guardians to take an active role in preventing underage access to online gaming platforms. If you share a device with a minor, please ensure that your 500 Jili account is protected with a strong, unique password and that you log out after every session. If you suspect that a minor has accessed or registered at 500 Jili, please contact our support team immediately at [email protected].
All tools are free, available 24/7, and accessible directly from your 500 Jili account settings.
Set a maximum amount you can deposit into your 500 Jili account on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately. Increasing a limit requires a 24-hour cooling-off period to prevent impulsive decisions. Decreasing a limit takes effect right away.
Decide in advance how long you want to play in a single session. When your session limit is reached, 500 Jili will notify you and, if you choose, automatically log you out. This helps you stay aware of how much time you're spending on the platform.
Enable periodic pop-up notifications during your gaming session that show you how long you've been playing and how much you've wagered. Reality checks are a simple but powerful way to stay grounded and make conscious decisions about your gaming activity at 500 Jili.
Take a short break from 500 Jili without permanently closing your account. You can set a cooling-off period of 24 hours, 7 days, or 30 days. During this period, you will not be able to log in, deposit, or place any bets. The cooling-off period cannot be cancelled once activated.
If you feel that you need a longer break or want to stop gambling altogether, 500 Jili offers self-exclusion for periods of 6 months, 1 year, 3 years, or permanently. Once self-exclusion is activated, your account is immediately suspended and you will not be able to register a new account during the exclusion period. This is our most powerful responsible gaming tool.
Set a cap on how much you are willing to lose within a given time period at 500 Jili. Once your loss limit is reached, you will be unable to place further bets until the limit period resets. This tool is especially useful for players who want to enjoy gaming without the risk of significant financial loss.
A quick self-check can make a big difference
Problem gambling can develop gradually and is not always easy to recognize from the inside. 500 Jili encourages all players to regularly ask themselves honest questions about their gaming habits. This short self-assessment is not a clinical diagnosis — it is simply a tool to help you reflect.
If you answer "yes" to three or more of the questions on the right, we strongly encourage you to use our self-exclusion or cooling-off tools, or to reach out to a professional support service. There is no shame in asking for help — it is the smart and brave thing to do.
PAGCOR operates responsible gaming programs and support resources for Filipino players. If you or someone you know may have a gambling problem, please seek help early. The sooner you act, the easier it is to regain control.
Do you find yourself spending more money on gaming than you originally planned, even after telling yourself you would stop?
Have you ever borrowed money, sold belongings, or used bill money to fund your gaming at 500 Jili or any other platform?
Do you feel restless, irritable, or anxious when you try to cut back or stop gambling?
Have you tried to win back money you lost by placing more bets — also known as "chasing losses"?
Has your gaming affected your relationships with family or friends in Metro Manila, Cebu, Davao, or elsewhere in the Philippines?
Do you think about gambling frequently throughout the day, even when you are at work, school, or with loved ones?
Have you hidden your gaming activity or lied to people close to you about how much time or money you spend on gaming?
Do you continue to gamble even when you know it is causing financial stress or emotional harm to yourself or your family?
If you answered yes to 3 or more questions, please consider using our self-exclusion tool or contacting our support team. You are not alone.
Know the signs — for yourself and for people you care about
Simple steps to take back control
Activating self-exclusion at 500 Jili is straightforward and takes less than two minutes. Once activated, your account is suspended immediately — no waiting period, no second-guessing. Here is how to do it:
Visit 500 Jili and log in using your registered credentials. If you are having trouble logging in, contact our support team for assistance.
Click on your profile icon in the top right corner and select Account Settings from the dropdown menu.
Navigate to the Responsible Gaming tab within your account settings. All available tools, including self-exclusion, are listed here.
Select your preferred exclusion period — 6 months, 1 year, 3 years, or permanent. Read the confirmation carefully and confirm your choice.
Your 500 Jili account is suspended instantly. You will receive a confirmation email. Any remaining balance will be processed for withdrawal to your registered payment method.
Simple habits that keep gaming enjoyable
Decide how much you are comfortable spending before you open any game at 500 Jili. Treat it like an entertainment expense — once it is gone, the session is over.
Chasing losses is one of the most common paths to problem gambling. If you have reached your budget for the day, log out and come back another time. No game at 500 Jili is worth financial stress.
Step away from the screen regularly. Grab a snack, stretch, or chat with family. Gaming is more enjoyable when you approach it refreshed and with a clear head.
The games at 500 Jili are designed for entertainment. Wins are a bonus, not a guarantee. Keeping this mindset makes every session more enjoyable and sustainable.
Help is available — reaching out is a sign of strength, not weakness
Our dedicated responsible gaming support team is available 24 hours a day, 7 days a week. Contact us at [email protected] for confidential assistance with any gaming concern. We are here to help, not to judge.
The Philippine Amusement and Gaming Corporation (PAGCOR) promotes responsible gaming across the Philippines. PAGCOR's responsible gaming programs provide education, awareness, and support for Filipino players and their families affected by problem gambling.
Problem gambling affects not just the individual but also families across the Philippines. If someone you love is struggling, encourage them to use 500 Jili's self-exclusion tools and seek professional counseling. You do not have to face this alone.
Our responsible gaming commitment is part of a broader framework of player protection at 500 Jili. We encourage all players to read our related policies to fully understand their rights and our obligations:
500 Jili is built for players who want great entertainment with peace of mind. Register today, set your limits from day one, and enjoy the games you love — responsibly. Must be 21 or older to play.
21+ For adults only. Gambling involves financial risk. If gaming stops being fun, use our tools or contact support.